Results 1-10 of 15 (Search time: 0.001 seconds).
Issue Date | Type | Title |
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2003 | Article | The Impact of Product Category on Customer Dissatisfaction in Cyberspace Citation : BUSINESS PROCESS MANAGEMENT JOURNAL, v.9, no.5, pp.635 - 651, 2003 |
2003 | Article | The Impact of E-Services Failures and Customer Complaints on Electronic Commerce Customer Relationship Management Citation : Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, vol. 16, pp. 106-118, 2003 |
2002 | Article | The Effects of Post-Purchase Evaluation Factors on Online vs. Offline Customer Complaining Behavior: Implications for Customer Loyalty Citation : Advances in Consumer Research, vol. 29, no. 1, pp. 318-326, 2002 |
2006 | Article | Assessing Use Acceptance and Satisfaction Toward Online Travel Agencies Citation : Information Technology & Tourism, v.8, no.3/4, pp.179 - 195, 2006 |
2009 | Article | Assessing Customer's Attitudes/Expectations Toward Online Grocery Businesses Citation : Journal of Business & Economics Research, v.7, no.7, 2009 |
2008 | Article | When Sports Equal Big Bucks For A Tourist Destination: A Three-Year Comparative Study Of The Honolulu Marathon Citation : The Consortium Journal of Hospitality and Tourism, vol. 12, no. 1, pp. 5-12, 2008 |
2004 | Article | User's Attitudes Toward Movie-Related Websites and E-Satisfaction Citation : Journal of Business & Economics Research, vol. 2, no. 3, pp. 13-26, 2004 |
2009 | Article | A Cross-Cultural Comparison Analysis Of Customer Attitudes Toward Mobile Phone Services In the U.S. And Korea Citation : International Business & Economics Research Journal, vol. 8, no. 4, pp. 13-25, 2009 |
2007 | Article | How The Media Is A Significant Promotional Tool To Deliver Marketing Messages To Audiences? Citation : International Business & Economics Research Journal, vol. 6, no. 10, pp. 61-74, 2007 |
2008 | Article | Effects Of Social Networking Sites (SNSs) On Hyper Media Computer Mediated Environments (HCMEs) Citation : International Business & Economics Research Journal, vol. 7, no. 7, pp. 27-40, 2008 |