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Does whistleblowing always compromise bureaucratic reputation? Exploring the role of accountability institutions through bureaucratic reputation theory

KANG, Minsung Michael / Lee, Danbee / Park, Nara

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Abstract

Organizational reputation is subject to losses when whistleblowing occurs. Based on ethics management and bureaucratic reputation theories, we examined whether the loss could vary depending on whistleblowing channels, such as official channels of accountability institutions (U.S. Office of Special Counsel and Office of Inspector General), and unofficial channels (media) and the existence of whistleblowing management from official channels. From survey experiments with U.S. citizens, we found reputational loss may occur after whistleblowing, but it could be mitigated when managed properly through accountability institutions. Our findings suggest the importance of governments showing efforts to resolve moral issues from citizens’ views.

Issue Date
2024-02
Publisher
Taylor & Francis
Keywords(Author)
Bureaucratic Reputation; Whistleblowing; Ethics Management; Survey Experiment; U.S. Federal Government
URL
https://www.tandfonline.com/doi/full/10.1080/14719037.2024.2327631?src=
DOI
10.1080/14719037.2024.2327631
Journal Title
Public Management Review
Start Page
1
End Page
27
ISSN
1471-9037
Language
English
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