Contents

Sensemaking in crisis: Unpacking how teachers interpret and respond to online education as street-level bureaucrats

Bao, Nguyen Van / Do, Thao Ngoc / Cho, Yoon Cheong / Thuong, Phan Thi Song

  • 0 WEB OF SCIENCE
  • 0 SCOPUS
  • 2931 ITEM VIEW
  • 411 DOWNLOAD
Abstract

The COVID-19 pandemic has posed numerous challenges for Street-Level Bureaucrats (SLBs). This paper adopts the sensemaking framework to examine the teaching experiences of high school teachers in the online environment, specifically focusing on their interpretation and implementation of COVID-19-related policies. Sixteen teachers from different high schools in Vietnam were selected purposely as participants in this study by considering the geographical influence and school rankings. The study reveals that decision-makers tend to grant higher levels of discretion to SLBs during crises compared to normal circumstances in the Vietnamese context, emphasizing the role of socio-cultural and political contexts in shaping policy implementation within centralized education systems. Also, recognizing the significance of policy signals and adopting a bottom-up approach that acknowledges the impact of SLBs on policy outcomes is paramount. By providing valuable insights to policymakers and school officials, this study provides an implication for reevaluating how better-established policy signals are received during times of crisis to prevent unintended consequences that may arise from local-level policy implementation.

Issue Date
2024-01
Publisher
Cogent OA
Keywords(Author)
Online Education; Sensemaking Framework; Street-level Bureaucrats; High School Teacher; COVID-19
URL
https://www.tandfonline.com/doi/full/10.1080/2331186X.2023.2290214
DOI
10.1080/2331186x.2023.2290214
Journal Title
Cogent Education
ISSN
2331-186X
Language
English
Files in This Item:

Click the button and follow the links to connect to the full text. (KDI CL members only)

qrcode

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.

상단으로 이동