A Study on the improvement of management evaluation for public institutions

Abstract

The management evaluation system of public institutions was first implemented in 1984 and has been operated to increase the publicity and efficiency of public institutions. This management evaluation system plays a role in inducing responsible management and autonomous management improvement of public institutions while solving the owner-agent problem caused by moral hazard. The purpose of this paper is to identify the problems of the current management evaluation system through various literaturesurveys and to suggest improvement measures. Through this, it is intended to be used to improve the management evaluation system. Despite the continuous improvement of the evaluation system, the perception and acceptance of the management evaluation system were found to be low. A single evaluation system, single evaluation type, evaluation cycle, evaluation index, frequent revision of handbook during evaluation period, and composition of evaluation team were presented as the biggest problems of the current management evaluation system. In response to these problems, the design of an evaluation system suitable for institutional characteristics, the establishment of a flexible evaluation cycle, easing the evaluation burden of public institutions, enhancingthe reliability of the management evaluation team, and establishing a research organization dedicated to management evaluation were suggested as improvement measures. Through this paper, the problems of the management evaluation system that have been raised so far are reorganized by type, making it easier to grasp the significance and limitations. At the same time, based on previous studies and practical experience, improvement plans for each problem were suggested. Therefore, this papercan be used to improve the management evaluation system in the future.