Contents

Exhaustive or exhausting? Evidence on respondent fatigue in long surveys

Jeong, Dahyeon / Aggarwal, Shilpa / Robinson, Jonathan / Kumar, Naresh / Spearot, Alan / Park, Sungho

Abstract

Living standards measurement surveys require sustained attention for several hours. We quantify survey fatigue by randomizing the order of questions in 2–3 hour-long in-person surveys. An additional hour of survey time increases the probability that a respondent skips a question by 10%–64%. Because skips are more common, the total monetary value of aggregated categories such as assets or expenditures declines as the survey goes on, and this effect is sizeable for some categories: for example, an extra hour of survey time lowers food expenditures by 25%. We find similar effect sizes within phone surveys in which respondents were already familiar with questions, suggesting that cognitive burden may be a key driver of survey fatigue.

Issue Date
2023-03
Publisher
Elsevier BV
Keywords(Author)
Survey fatigue; Measurement  Suevey methodology; Design of experiments
DOI
10.1016/j.jdeveco.2022.102992
Journal Title
Journal of Development of Economics
ISSN
0304-3878
Language
English
Files in This Item:
    There are no files associated with this item.

Click the button and follow the links to connect to the full text. (KDI CL members only)

qrcode

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.

상단으로 이동