E-commerce policy in Mongolia

Abstract

The primary goal of this research is to examine the current issues of consumer protection in Business-to-Consumer (B2C) e-commerce of Mongolia and to discuss what legal concepts and policies are needed to properly protect consumer rights in e-commerce, using the Republic of Korea as a model. In addition, it aims to develop recommendations as to how to build an effective legal environment in Mongolia. For this purpose, the study analyzes cases of judicial decisions, statistics and current legislation in both countries. The primary sources were from the concept and provisions of existing laws on protection consumer rights in e-commerce. The secondary data are obtained from various statistics, judicial decisions, press releases, relevant studies and reports. The research paper reveals that while consumer protection in Mongolia is in place for both offline and online transactions, there are some limitations in e-commerce. Thus, some narrow provisions that regulate new emerged issues in e-commerce were discussed from E-commerce Act of the Republic of Korea.