적극행정과정과 공공가치에 관한 연구
Public Values Frames in Proactive Problem-Solving Processes in Government
How do public managers apply a public value perspective to figure out service or policy innovation solutions in a setting of creating a culture of proactive problem-solving in the Republic of Korea? Based on narrative research of the 54 public service and policy innovation cases, the study identifies the 33 public values that public managers consider during the problem-solving processes of diagnosing problems, selecting solutions, implementing solutions, and assessing results. The identified public values are classified by the political values frame, the legal values frame, the organizational values frame, the market values frame, and the collaboration values frame. Finally, the article discusses the implications of the findings and proposes a public values categorization model for public managers’ practice, integrating democratic ethos, bureaucratic ethos, and collaboration ethos for proactive problem-solving processes in government.
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