How to Scale Up Rural Sanitation Service Delivery in Indonesia

Abstract

How did Indonesia provide 25 million rural people with access to improved sanitation in the last decade? Was its paradigm shift—from subsidizing the purchase of latrines to changing people’s behavior—responsible for its success? This case study tracks how the government and development partners introduced community-led total sanitation and developed total sanitation and sanitation marketing. It identifies key delivery challenges implementers faced and analyzes the decisions and actions they took to help overcome many of them.