Co-Creating Public Value in E-Government: A Case Study of Korean Municipal Government Websites

Abstract

Prior e-government development models have tended to consider e-government development per se as a goal, rather than as a means to an end. Considering the public value creation as a goal of public organizations, recent studies have assessed government websites from public value perspectives, but they have focused on the internal production of universal public value and overlooked contextualized public value co-creation. This study examines the ways in which e-government development models may be extended to contextualized public value co-creation, using a mixed-methods approaches. This study provides evidence for the extension to a contextualization stage that complements the goal-oriented vision.