A study on the KPIs for smart water management in developing countries

Abstract

The purpose of this study is to develop KPIs (Key Performance Index) to assess the level of smart water management in developing countries for the development and application of business models in developing countries. With existing projects centered on water resources, capital and complex projects, K-water is urgently needed to come up with new business alternatives for future K-water blueprints. K-water already developed 65 KPIs for the assessment of water management level (K-water, 2017). This study derived KPIs of an appropriate size considering water supply status in developing countries through Delphi technique as a first step. Twenty of the 65 existing indicators were selected as shown below. A. Water supply system features (6 items) B. Adequacy of Water Supply Facilities (7 items) C. Operational and Maintenance Reliability (7 items) In step 2, AHP analysis determined the priority of each indicator. It is expected that K-water will be able to support the expansion of new waterworks and overseas projects through assessment of smart water management level developed through this study.