Relationship Quality in Personal Life Insurance Services: A Comparison between In-groups and Out-groups
Shamdasani, Prem / Jung, Kwon
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- Issue Date
- 2003
- Publisher
- American Marketing Association
- Journal Title
- 2003 AMA Summer Educator's Proceedings: Enhancing Knowledge Development in Marketing, American Marketing Association
- Start Page
- 37
- End Page
- 38
- Language
- English
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