거버넌스 전략으로서 공공브랜딩의 정책 효과에 관한 연구: 정부 기관의 브랜드 성격을 중심으로

Abstract

Given the upsurge of branding in government and public administration, this study is to explore the brand personality structure and relevant components by developing a valid and reliable instrument to measure the brand identity and image of a government agency: the Ministry of Food and Drug Safety. The article theorizes and empirically tests that specific components of the government agency’s brand personality varied from government officers of the agency to their targeted policy actors and stakeholders foster the differential impacts of policy in trust and policy compliance as an main outcome variable that has recently received much attention in research on public administration and public relations. The article bridges public communication and brand management studies to the broader public governance literature, pointing out a gap in prior work and setting the stage for further research.