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|2011||Article||Relationship Quality Between In-Groups and Out-Groups
Citation : International Business and Economics Research Journal, v.10, no.6, pp.33 - 51, 2011
|2003||Article||Relationship Quality in Personal Life Insurance Services: A Comparison between In-groups and Out-groups
Citation : 2003 AMA Summer Educator's Proceedings: Enhancing Knowledge Development in Marketing, American Marketing Association, v.14, pp.37 - 38, 2003