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Issue Date | Type | Title |
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2013 | Article | Exploring Relationship Among Customer Dissatisfaction, Complaints, And Loyalty In The Virtualized Environment: Roles Of Advanced Services Citation : International Business & Economics Research Journal, vol. 12, no. 11, pp. 1343-1360, 2013 |
2011 | Article | Analyzing Online Customer Dissatisfaction Toward Perishable Goods Citation : JOURNAL OF BUSINESS RESEARCH, vol. 64, no. 11, pp. 1245-1250, 2011 |
2022 | Article | Investigating the Factors on Public Transportation System for Citizen Relationship and Sustainability Citation : The Journal of Industrial Distribution & Business, vol. 13, no. 3, pp. 13-24, 2022 |