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Issue Date | Type | Title |
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2022 | Article | Investigating Employee and Customer Perceptions on ICT Utilization: CRM and Policy Implications Citation : 산경연구논집, vol. 13, no. 2, pp. 17-31, 2022 |
2022 | Article | How Customers Perceive Virtual Mirror Technology in the 4th Industrial Revolution Environment Citation : The Journals of Economics, Marketing & Management, vol. 10, no. 4, pp. 1-12, 2022 |
2022 | Article | Exploring CRM through Technology-enabled Experience in Virtual Environment: The Era of COVID-19 Citation : The Journal of Industrial Disribution & Business, vol. 13, no. 4, pp. 1-14, 2022 |