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Issue Date | Type | Title |
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2003 | Article | Relationship Quality in Personal Life Insurance Services: A Comparison between In-groups and Out-groups Citation : 2003 AMA Summer Educator's Proceedings: Enhancing Knowledge Development in Marketing, American Marketing Association, v.14, pp.37 - 38, 2003 |
2011 | Article | Relationship Quality Between In-Groups and Out-Groups Citation : International Business & Economics Research Journal, vol. 10, no. 6, pp. 33-51, 2011 |