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Issue Date | Type | Title |
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2022 | Article | Exploring CRM through Technology-enabled Experience in Virtual Environment: The Era of COVID-19 Citation : The Journal of Industrial Disribution & Business, vol. 13, no. 4, pp. 1-14, 2022 |
2023 | Article | Adoption of Metaverse Platform for Experiential Marketing & Customer Relationship Management Citation : 디지털컨텐츠학회논문지, vol. 24, no. 7, pp. 1453-1464, 2023 |